Sherene Jackle struggled with painful cystic acne for seven years. After trying different types of facials, countless skincare products, and other treatments, which made the acne even worse, she finally turned to our expert team at Essentials Medi Spa for relief.
“I know how hard it can be to deal with acne and cystic acne, on your confidence, on even just how painful it can get,” says Sherene. “The ladies there did help immensely with my acne.”
The Challenge
Cystic acne had taken over Sherene’s cheeks and jawline on both sides of her face, which was intensified by her birth control pills. The treatments she had previously tried to improve her skin weren’t successful and some had even worsened her condition.
Sherene felt like she couldn’t leave the house without wearing a bunch of makeup. She works as a nurse and wearing masks throughout the pandemic worsened the acne and covering it up was painful.
While battling the cystic acne, she decided to quit birth control which caused further skin breakouts. Frustrated, self-conscious, and searching for a solution, she discovered Essential Medi Spa and was intrigued by their laser therapy options.
The Solution
When a new client visits Essential Medi Spa for the first time, they start with a consultation and initial discussion about their goals. Our practitioners focus on the client’s main concern but are always looking ahead to consider the end result and goals.
Depending on how the skin looks and reacts, we’ll hold off on recommending certain services until the skin is ready for more aggressive treatment and first focus on the best service for the client’s specific goals. It’s important to us to meet the client where they’re at and make progress with a custom approach for each person.
Getting the acne under control was Sherene’s main goal when she started with us. Since her first consultation and treatment back in 2021, her personalized treatment plan has included:
Laser PhotoFacial was used first to kill bacteria and reduce acne over her whole face with heat.
PicoWay Laser Rejuvenation was used after breakouts decreased because it’s best for deep cystic acne that doesn’t approach the surface for extractions. It also evened the texture where any acne scarring was present. The PicoWay Laser improves skin quality and complexion with reduced visibility of acne.
Alumier MD Renew 30 Peels helped to even her skin tone and reduce areas of redness. These peels get rid of dead skin cells, provide a deep cleanse, and target acne while being gentle with her sensitive skin.
HydraFacials and DMK Classic Enzyme facials were done during the summer months to maintain her results. The HydraFacial cleanses, exfoliates, and hydrates the skin improving radiance and texture. The DMK Classic Enzyme encourages new collagen and elastin and flushes out cellular waste and debris.
Alumier MD Retinol Resurfacing Serum and a DMK Retinol were added to her skincare routine to maintain her results and prevent new acne breakouts. Sherene also uses sunscreen daily to protect any acne scars from darkening and to protect her investment in her skin while maintaining her results.
Sherene joined the Glow Getter Membership as a bi-monthly member in 2023 and a monthly member in 2024 to continue her regular monthly facial treatments. Her commitment shows her trust in our approach.
The Results
Sherene has remained consistent and open to recommendations from the expert team throughout her skincare journey. Over time, the acne got much better and Sherene has noticed significant improvements in her pores and the brightness of her complexion. She trusted the process and as the painful cystic acne diminished, her skin became clearer and her confidence grew.
“It made a huge difference for me with my confidence and my daily care,” says Sherene. “My skin is always looking very nice and glowy now, so I keep going back every month for a reason.”
The Experience
Sherene says she always has a warm and welcoming experience at Essentials Media Spa. She appreciates friendly and knowledgeable staff with their personalized recommendations for her concerns like doing specific treatments to help when they notice a break out in certain areas.
“I saw Dalyce first because she did the laser. She went through a bunch of different options with me and was very educated on the different options,” says Sherene. “I usually go to Amanda for my facials. She always does a great job. It feels like she gives 110% and she’s really good with personalized recommendations.”
Sherene’s experience at Essential Medi Spa emphasizes the life-changing power of custom recommendations for skincare. We’re proud we could provide the expertise and advanced treatments she needed to reclaim her confidence and gain radiant, healthy skin.
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